This section is designed to offer helpful advice and support to parents and carers. Highlighting support that is available in the community and online along with contact numbers, support links and information that has been recommended as helpful.
StarLine: National parent helpline for home learning – offer useful and helpful advice to parents and carers on a range of issues, from well-being to special educational needs. They also give parents and carers the opportunity to ask questions about home learning from qualified teachers with substantial experience and expertise, six days a week.
Children’s Centres will be operating a virtual timetable and would like to encourage families to access this as a source of support whilst their doors are closed.
You can join in from the Richmond Children’s Centres Facebook page (click the link to open).
You can join in from the Kingston Children’s Centres Facebook page (click the link to open).
OurParks are offering free online exercise classes on their website.
Food deliveries – Richmond have volunteers working to deliver food to vulnerable residents. If you know of any families that you are aware of, support can be sourced through Richmond Community Hub
The OSO Food Bank – In a heart-warming contrast to recent scenes of supermarket stockpiling, donations have been pouring in to the OSO Food Bank, in support of the Castelnau Community Centre and the Trussell Trust. Open 10am – 12noon Mon – Sat for donations outside the OSO Arts Centre. Long-lasting foods and dry stores, cleaning products and toiletries are particularly welcome.
The Hygiene Bank is able to continue to provide toiletries to those in need.
The SEND Advisory Support available online. The virtual support service is for both the wider community and schools in their response to supporting children with Special Educational Needs and Disability (SEND). The local authority is working in partnership with CCG colleagues, NHS providers and third sector organisations to provide this SEND Advisory support line.
Useful safeguarding links
DOMESTIC ABUSE AND COVID-19 information for those who are experiencing domestic abuse
You can contact us to request support, or to report a concern about a child or young person: 020 8547 5008
020 8943 8188
Provides practical, emotional and advocacy support to male and female victims of domestic abuse. They offer expert guidance and support for victims going through civil and criminal courts and can provide advice on safety, housing, benefits and child contact arrangements.